Last Updated: [Insert Date]

Welcome to Alivio Mobile Massage (“we,” “our,” or “us”). By using our website, booking services, or interacting with our content, you agree to the following Terms & Conditions.
Please read these terms carefully before using our site or scheduling an appointment.

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1. Acceptance of Terms

By accessing our website or purchasing services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.

If you do not agree, you must discontinue use of our website and services.

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2. Services Provided

Alivio Mobile Massage provides mobile massage services and wellness-related information.
All massage services are non-medical, non-diagnostic, and not intended to replace professional medical treatment.

We reserve the right to refuse or discontinue service based on health concerns, safety considerations, or policy violations.

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3. Eligibility to Use Services

You must be at least 18 years old to book or receive services.
Minors may receive massage only with a parent or legal guardian present and with proper consent.

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4. Booking, Cancellations, and Payments

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4.1 Booking

Appointments must be made through our website, booking system, or by contacting us directly.

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4.2 Cancellations

We require advance notice for cancellations.
Late cancellations or no-shows may result in a fee. (If you provide a specific policy, I can add it.)

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4.3 Payment

All payments are processed securely through approved third-party providers.
We do not access or store your full payment information.

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5. Client Responsibilities

By booking a session, you agree to:

• Provide accurate information regarding your health and any relevant conditions

• Disclose injuries or medical concerns prior to your session

• Behave respectfully toward the therapist

• Ensure a safe, clean space for in-home or on-site massage sessions

• Refrain from inappropriate behavior (any violation results in immediate termination of services)

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6. Therapist Boundaries & Safety

Alivio Mobile Massage enforces strict professional boundaries.
Any inappropriate comments, actions, or requests will result in:

• Immediate termination of the session

• Full payment still owed

• Permanent refusal of future services

• Possible reporting to authorities, if necessary

Safety is our top priority for both the client and therapist.

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7. Health & Medical Disclaimer

Massage therapy is not a substitute for medical diagnosis or treatment.
We do not treat or diagnose medical conditions.
If you have health concerns, consult a physician prior to booking.

We reserve the right to decline service if we believe a massage may be unsafe or contraindicated based on your health information.

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8. Intellectual Property

All content on this website — including text, images, branding, logos, and design — is the property of Alivio Mobile Massage and protected by copyright laws.

You may not:

• Copy

• Reproduce

• Distribute

• Modify

• Sell

any part of our website content without written permission.

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9. Website Use

You agree not to:

• Use the website for unlawful or harmful purposes

• Attempt to hack, disrupt, or interfere with website functionality

• Use automated tools to extract or copy website content

• Submit false information through forms or bookings

Violation of these rules may result in legal action.

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10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their content, privacy practices, or terms.

Use third-party sites at your own discretion.

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11. Limitation of Liability

To the fullest extent allowed by law, Alivio Mobile Massage is not responsible for:

• Damages arising from website use

• Injuries resulting from undisclosed health conditions

• Losses caused by third-party payment processors or booking systems

• Technical issues, errors, or downtime

You use our services and website at your own risk.

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12. Changes to These Terms

We may update these Terms & Conditions at any time.
Changes are effective immediately upon posting.

Your continued use of our website or services indicates acceptance of revised terms.

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13. Contact Information

If you have questions about these Terms & Conditions, contact us:

Alivio Mobile Massage
Email: Sanberrios14@gmail.com
Phone: 540-877-0765
Service Areas: Winchester, Loudoun County & surrounding areas